“I add value everyday by inspiring others and functioning as a catalyst for explosive growth.”

Meet John Fildes

  • Marketing Leader

    I grow the top line by connecting marketing to business strategy. By leveraging powerful positioning, content marketing, and client insights, I help organizations drive qualitative and quantitative results at scale.

  • Adept Entrepreneur

    I have a passion for monetizing big ideas. Early in my career I founded, grew, and improved profitability of a global digital marketing and technology consultancy. The experience I gained leading the company, propelling sales and revenue, improving margins, and managing profit and loss was priceless.

  • People Developer

    I've built an amazing network of incredibly talented people over the years. What I've appreciated most is those who have invested in me, mentored me, and helped me become the talented professional I am today. I pay it forward by doing the same for other high performing professionals and entrepreneurs.

Thought Leadership

Unparalleled Expertise

 

Strategy & Planning

  • Growth Strategy

    Developed and oversaw execution of a global digital marketing strategy focused on seven growth countries, leading to billions of dollars in revenue for Accenture Health & Public Service.

  • Market Disruption

    Developed digital marketing strategy for Accenture Interactive’s market entry, combining paid search, social, display, and interactive content to stand out from and disrupt agency conglomerates.

  • Relationship Building

    Led the creation of a one-to-one relationship building strategy that combined in-person and digital engagement with predictive analytics to win strategic deals and shape new ones.

  • Global Marketing

    Created and implemented a customer-led, issue-based, content-driven marketing strategy for Cognizant Digital Operations, improving reach, reputation, and revenue across industry segments.

  • Marketing Planning

    Led marketing planning for Accenture’s global Health and Public Service industry businesses, spanning five continents, eleven industries, and tens-of-millions of program dollars.

  • Transformation Strategies

    Led creation and implementation of a growth strategy for a digital marketing and technology consultancy, and digital transformation plans for 40+ enterprise and mid-market clients.

Account-Based Marketing

  • Intelligent ABM

    Spearheaded digital transformation of Accenture’s account-based marketing program using, web, email, social, content, and data-driven marketing to personalize customer experiences.

  • Deal Pursuits

    Increased win rate for deal pursuits through creation of digital portals and customer experiences aligned to Accenture Retail, Consumer Goods, and Travel industries’ top sales opportunities.

  • Exclusive Community

    Developed an exclusive invitation only integrated offline and online community for Accenture C-level clients, including creation and delivery of a personalized invitation kit and website experience.

  • Account Intelligence

    Implemented scoring system and engagement metrics for Accenture opportunity and client-centric marketing programs, including automated Salesforce dashboards and sales intelligence engine.

  • Strategic Accounts

    Created and continuously improved segmentation models for Accenture Health & Public Service to drive engagement and accelerate new business creation at strategic accounts.

  • Client Experience

    Brought together demand generation, account teams, and deal pursuit teams to create integrated digital experiences for client accounts leading to increased acquisition and retention.

Creative & Content

  • Content Experience

    Oversaw the creation of Accenture Interactive’s website presence and creation and promotion of numerous interactive content assets across email, search, social, and display channels.

  • Content Creation

    Developed editorial plan and created hundreds of content assets, including perspectives, case studies, blog posts, videos, and news releases, for Cognizant Digital Operations.

  • Interactive Advertising

    Oversaw creation of interactive display ads for Accenture Interactive, Health & Public Service, and Federal Service business and A/B testing and optimization of $25 million in digital advertising spend.

  • Website Experience

    Oversaw management of Accenture Retail and Consumer Goods pages on Accenture.com, spanning, architecture, user experience, storytelling, creative, content, and integration of campaigns.

  • Event Experiences

    Oversaw transformation of Cognizant Digital Operations’ Shared Services and Outsourcing Network (SSON) conference experience into an immersive pre, during, and post event experience.

  • Localized Advertising

    Activated integrated print, digital, radio, and out-of-home advertising to create an immersive online and offline always-on experience in the Metro D.C. area for Accenture Federal Services.

Media & Channels

  • Paid Search

    Oversaw millions of dollars in Google AdWords spend across North America, Europe, and APAC, including continuous improvement of click, conversation, and return on investment metrics.

  • Industry Presences

    Oversaw design, development, and re-platform of Accenture Retail, Consumer Goods, Healthcare, Public Service, U.S. Federal Services, and interactive pages on Accenture.com.

  • Service Line Presence

    Oversaw redesign of Cognizant Digital Operations web presence on Cognizant.com, covering fourteen industries, three horizontal solutions, and hundreds of content assets.

  • Social Channels

    Activated, managed, and grew millions of followers for Accenture’s Healthcare, Public Service, U.S. Federal Services, and Interactive LinkedIn and Twitter social media accounts.

  • Email Marketing

    Implemented email marketing best practices and applied data-driven marketing to increase marketing sourced and influenced leads for Accenture’s Health and Public Service businesses.

  • Advertising

    Led real-time optimization of Accenture Health, Public Service, and U.S. Federal display advertising programs, driving double-digit conversation and return on investment improvements.

Product Marketing

  • Product Messaging

    Developed positioning and messaging, market narratives, marketing and sales collateral, and demand gen campaigns for Cognizant’s market-leading Intelligent Process Automation offering.

  • Deal Support

    Led development of highly creative, personalized, content-rich, and interactive microsites for Accenture Product’s offering portfolio, shortening sales cycles, and increasing win rates for strategic deals.

  • Campaign Integration

    Developed Accenture Business Services' product messaging and integrated offerings and messaging into global awareness and demand gen campaigns spanning 13 industry segments.

  • Industry Messaging

    Developed positioning and messaging for Cognizant’s industry and platform offerings, and creation of industry market narratives, marketing and sales collateral, and demand gen campaigns.

  • Industry Accolades

    Applied paid search, social, and display to create mass awareness for leader rankings and accolades from Forrester, Everest, IDC, HfS, and other analysts for Cognizant Digital Operations offerings.

  • Pipeline Growth

    Grew millions in pipeline for Cognizant Digital Operations offering portfolio through creation and execution of highly targeted, issue-based, content-rich demand and lead gen campaigns.

Performance Marketing

  • Growth Driver

    Led activation of Cognizant Digital Operations' demand and lead generation capabilities and drove millions of dollars in pipeline, sales, and revenue for 14 cloud-based digital offerings.

  • Demand Generation

    Oversaw Salesforce and Pardot operations for Accenture Health & Public Service, including contact, campaign, and lead management, and creation of a nearshore shared services team.

  • Search Optimization

    Activated and optimized tens-of-millions of dollars in Google AdWords investment for Accenture Health, driving mass awareness and engagement across seven countries in five languages.

  • Tableau Intel Engine

    Unified Accenture’s Health & Public Service marketing channel data and developed a Tableau-powered, cloud-based, intelligence and marketing performance management tool.

  • Data Strategy

    Led the creation of Accenture Health & Public Service and Accenture Federal Services marketing data strategy, spanning contacts, channels, campaigns, content, and operations.

  • Decision Making

    Developed interactive dashboards to measure and optimize Accenture Interactive’s paid media investments, including forecasting and predictive analytic capabilities.

MarTech & Operations

  • Technology Advisory

    Championed numerous workstreams and committees that identified, implemented, and enriched Accenture’s global marketing and CRM technology infrastructure and operations.

  • MQL/SQL Management

    Implemented MQL and SQL lead management processes in Cognizant Digital Operations and developed Salesforce and Pardot dashboards for intelligence and automated reporting.

  • Technology Consolidation

    Consolidated CRM and marketing technology systems obtained in mergers and acquisitions and migrated data and marketing assets into Accenture Interactive technology systems.

  • Process Improvement

    Created process maps, identified opportunities to simplify processes and improve efficiency, and drove quantifiable improvement across campaign, content, channel, and CRM processes.

  • Agency Management

    Assessed SEO, PPC, display, website, CRM, and analytics service providers and developed a preferred agency network for Accenture Health & Public Service and Cognizant Digital Operations.

  • Salesforce Management

    Oversaw Accenture Health & Public Service’s Salesforce and Pardot technology and operations, including training and adoption, day-to-day usage, enhancements, and platform upgrades.